Frequently asked questions

Yes. When you order you can choose a Google review page, a social page (Instagram, Facebook, TikTok), another review site (Trustpilot, TripAdvisor and more), any web address such as a menu or booking page, or Wi-Fi sign-in. See one tag, many uses.

Anyone who taps or scans a Wi-Fi tag can join that network, so use it for a guest network rather than your main one. We use the details you give us only to program the tag, show them only to our team, and delete the password when your order ships.

Yes, choose “We design it for you” on any size and tell us your business, colours and message (add your logo if you have one). We email a proof to approve before anything is printed. See the design service.

Yes. We set up and check Google Business Profiles, and our software development team builds business websites, online shops and landing pages. Send us a message from our services page and we’ll reply by email.

It’s a printed card with a small NFC chip inside and a QR code on the front. Both are set up to open your business’s Google review page, so customers can get there in a second instead of searching for you.

A customer holds their unlocked phone near the card. If the phone supports NFC, a notification or browser page opens with your review link. Alternatively, they point their camera at the QR code. See how it works for an illustrated walkthrough.

No. On compatible phones, reading an NFC link or scanning a QR code is built into the operating system and opens a normal web page. Some older phones may need NFC turned on in settings, or a QR scanner if the camera doesn’t scan codes.

It works with many of them. Most iPhones from the iPhone XS onwards can read NFC tags in the background, and many Android phones have NFC, though on some it must be switched on, and some budget models don’t include it at all. That’s why every card also has a QR code.

They scan the printed QR code with their camera instead. It opens the same review page as the NFC chip.

At checkout, paste the review link from your Google Business Profile (in your profile, look for “Ask for reviews” or “Share review form”). If you can’t find it, give us your exact business name and location instead. We check and confirm the correct review page with you before programming your card. We never guess from a name alone.

Yes. Once we’ve verified your review link, we program the NFC chip, print the matching QR code and test both before dispatch. Place it where customers can reach it and it’s ready.

Yes. Choose “Your own design” for the size you want and upload your artwork at checkout. It adds a one-off setup fee for that design, not per card, shown on the product page and in your order summary before you pay. Prefer to leave it to us? Choose “We design it for you”, or keep “Our in-house design”at no extra cost.

By debit or credit card when you order. Payment is handled securely by Stripe. We never see or store your card details, and your receipt is emailed to you. If anything stops us making your card, we’ll refund you in full.

No. A tag is a one-time purchase, and link tracking is included. Your tag opens a short link on our website that forwards to your page, so it keeps working with no subscription for as long as our website is online. If your destination ever changes, we can update it for you.

After you order, you’ll get a private tracking link on the confirmation page. Save or bookmark it. It shows your order status and, once posted, the carrier and tracking number. Delivery progress itself is shown on the carrier’s own website.

It can’t promise that, and nobody honestly can. The card makes leaving a review quicker. Whether a customer posts, the rating they choose and what they write is entirely their decision.