Shipping & Returns
How delivery works, what it costs, and what to do if something’s wrong.
Where we deliver
We currently deliver to addresses in the United Kingdom only.
Delivery options and charges
| Option | Charge | Estimated delivery |
|---|---|---|
| Royal Mail 2nd Class | £2.99 | After dispatch, per the carrier’s service |
| Royal Mail Tracked 24 | £4.99 | After dispatch, per the carrier’s service |
Free delivery on orders of £50 or more. This counts the cards and any one-off design or setup fee, before delivery, and applies to whichever delivery option you choose.
The delivery charge for your order is shown at checkout before you pay. Delivery estimates start from dispatch and aren’t guaranteed by the carrier.
Dispatch
We usually dispatch within 2 working days of payment
Tracking
Your order confirmation includes a private tracking link. Once your card is posted, it shows the carrier and tracking number. Live delivery progress is shown on the carrier’s own website; our order page is updated by our team and isn’t live carrier tracking.
Cancellations and returns
Cards are personalised and made to order, so we can’t accept returns for a change of mind once production has started (this is an exception to the usual 14-day cancellation right). If you need to cancel before then, contact us straight away for a full refund.
If your card arrives damaged, doesn’t work, or opens the wrong page because of our mistake, contact us within 30 days of delivery and we’ll replace it or refund you in full, including delivery. This doesn’t affect your rights under the Consumer Rights Act 2015.
Lost or late parcels
If your parcel hasn’t arrived within the carrier’s estimated time, let us know and we’ll chase it with the carrier. If it’s confirmed lost, we’ll send a replacement or refund you.
Contact
- Business
- Green Cap Limited
- Trading as
- Tap For Review
- Company no.
- 17350110
- Registered office
- London, UK
- greencaplimited@gmail.com
Or visit our contact page.